Privacy Policy

We are committed to protecting your privacy and personal data with the highest standards. Last updated: August 2026

1. Introduction

This Privacy Policy explains how TempMail Pro ("we," "us," or "our") collects, uses, shares, and protects your information when you use our temporary email service at 5mail.store (the "Service"). We are committed to protecting your privacy and handling your data transparently. By using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

TempMail Pro is designed with privacy as a core principle. We collect minimal information: (a) Automatically Collected Data: IP address (anonymized and not stored permanently), browser type and version, device type, operating system, referring URL, pages visited and time spent, and general geographic location (country level only). (b) Service Data: Temporary email addresses generated during your session, emails received at your temporary address (automatically deleted after expiration), and session identifiers. (c) What We Do NOT Collect: We do NOT collect your real name, permanent email address, phone number, physical address, payment information, or any government-issued identification numbers. No registration or account creation is required to use our Service.

3. How We Use Your Information

We use the limited information we collect solely for the following purposes: (a) To provide and maintain the temporary email Service; (b) To detect, prevent, and address technical issues and abuse; (c) To analyze usage patterns and improve our Service (using aggregated, anonymized data); (d) To display relevant advertisements through our advertising partners; (e) To comply with legal obligations when required; (f) To protect the security and integrity of our Service. We do NOT sell your personal data to third parties. We do NOT use your data for profiling or building user profiles. We do NOT share your data with data brokers.

4. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies: (a) Essential Cookies: Required for the Service to function properly (e.g., session management, language preferences, theme settings). These cannot be disabled. (b) Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized data such as page views, session duration, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. (c) Advertising Cookies: Our advertising partners, including Google AdSense, may use cookies to serve personalized ads based on your browsing history across websites. You can manage your ad preferences at https://adssettings.google.com/. (d) Preference Cookies: Used to remember your settings such as language, theme (dark/light mode), and cookie consent choice.

5. Third-Party Advertising

We use Google AdSense and other advertising partners to display ads on our Service. These third-party vendors use cookies to serve ads based on your prior visits to our website and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings (https://adssettings.google.com/) or by visiting www.aboutads.info to opt out of third-party vendor cookies for personalized advertising. For users in the European Economic Area (EEA), ads will be non-personalized unless you provide consent through our cookie consent mechanism.

6. Data Retention and Deletion

Temporary email addresses and all received emails are automatically and permanently deleted after the expiration period (typically one hour). We do NOT create backups of email content. Once deleted, emails cannot be recovered by us or any third party. Server access logs are retained for a maximum of 7 days for security purposes and then permanently deleted. Aggregated analytics data (which cannot identify individual users) may be retained indefinitely for Service improvement purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data, including: (a) HTTPS/TLS encryption for all data transmitted between your browser and our servers; (b) Regular security audits and vulnerability assessments; (c) Access controls limiting employee access to user data; (d) Automatic data deletion mechanisms; (e) DDoS protection and web application firewall. While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected users in the event of a data breach.

8. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR): (a) Right of Access: You can request information about the data we hold about you. (b) Right to Rectification: You can request correction of inaccurate data. (c) Right to Erasure: You can request deletion of your data (note: temporary emails are automatically deleted). (d) Right to Restrict Processing: You can request that we limit how we use your data. (e) Right to Data Portability: You can request a copy of your data in a machine-readable format. (f) Right to Object: You can object to our processing of your data for direct marketing. (g) Right to Withdraw Consent: You can withdraw your consent at any time by adjusting your cookie settings. To exercise any of these rights, please contact us through our Contact page.

9. Your Rights Under CCPA (California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): (a) Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected. (b) Right to Delete: You can request deletion of your personal information. (c) Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. (d) Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do NOT sell personal information. To exercise these rights, please contact us through our Contact page.

10. Children's Privacy (COPPA Compliance)

Our Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected data from a child under 13, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately through our Contact page so we can take appropriate action.

11. International Data Transfers

Our servers may be located in different countries. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

12. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact page at https://5mail.store/contact/. We aim to respond to all privacy-related inquiries within 48 business hours.

Last Updated: August 2026 — If you have any questions about your privacy, please contact us through our Contact page.